CushLabs logo CUSHLABS.AI

AI Solutions That Fit Your Business

Every business has different pain points. I don't sell one-size-fits-all products — I build AI systems matched to your specific situation, with clear deliverables and measurable outcomes.

Not sure where to start? That's exactly what the discovery call is for.

What's Costing You Time and Money Right Now?

AI Support Assistants

24/7 customer support that actually works — without hiring.

The Problem

Your team answers the same questions dozens of times a day. Customers wait. Leads ask a question at 9pm and never come back. You can't hire fast enough, and the people you do hire spend their first month learning answers that live in scattered documents.

What I Build

An AI assistant trained on YOUR business knowledge — your docs, your policies, your pricing, your product information — that answers customer questions accurately, in English and Spanish, around the clock.

Not a generic chatbot. A system that knows your business, validates its answers against your approved sources, and hands off to your team when human judgment is needed.

Best For:

Customer support teams handling 500+ inquiries/month
Businesses losing leads after hours or on weekends
Companies with high-volume repetitive questions (pricing, policies, order status)
Teams serving bilingual (EN/ES) customer bases

Timeline

2–4 weeks from kickoff to launch, depending on the volume and complexity of your knowledge base.

Investment

Engagements start at $3,500 for a focused assistant with a single knowledge domain (e.g., customer support FAQ). More complex implementations with multiple domains, integrations, or bilingual requirements are typically $5,000–$8,500.

All projects are scoped and quoted during the free discovery call. No surprises.

What's Included

  • Knowledge ingestion and structuringI audit your existing content (docs, FAQs, policies, WhatsApp threads) and organize it into a structured knowledge base your assistant can reference
  • AI assistant with validated responsesAnswers grounded in your approved sources, not the open internet. Built-in guardrails to prevent hallucination and off-topic responses
  • Bilingual output (EN/ES)Professional responses in both languages, matched to your brand voice and tone
  • Human handoff flowWhen the assistant isn't confident or the question requires judgment, it routes to your team with full context — no frustrated customers repeating themselves
  • Lead capture and qualificationAfter-hours visitors get engaged immediately. The assistant captures contact info, qualifies intent, and routes to your sales process
  • Analytics dashboardSee what customers are asking, where they get stuck, what content is missing, and how the assistant is performing against your KPIs
  • Deployment and documentationInstalled on your website, WhatsApp, or both. Full operational documentation so your team can manage it
  • 30-day optimization windowAfter launch, I monitor performance, fix gaps, and tune responses based on real usage data

What's NOT Included

  • Ongoing content updates beyond the 30-day window (available via retainer)
  • Integration with custom CRMs or ERPs (scoped separately if needed)
  • Generating new content — the assistant surfaces YOUR existing knowledge, it doesn't create marketing copy

Document & Knowledge Systems

Turn scattered knowledge into a searchable, reliable system your whole team can use.

The Problem

Your most important business information is trapped — in Google Docs nobody can find, PDFs from three years ago, WhatsApp conversations, and one person's memory. When that person is out sick or leaves the company, the knowledge goes with them.

What I Build

A structured knowledge system powered by AI that lets your team search, retrieve, and reference your business information instantly. Think of it as giving your entire organization access to your best employee's brain — organized, searchable, and always available.

Best For:

Companies where 'just ask Juan' is the knowledge strategy
Teams with painful onboarding processes
Operations-heavy businesses with SOPs and policies
Organizations worried about losing institutional knowledge

Timeline

3–6 weeks, depending on document volume and complexity.

Investment

Engagements start at $5,000 for a focused knowledge domain. Enterprise-scale implementations are typically $8,000–$12,500.

All projects are scoped and quoted during the free discovery call.

What's Included

  • Knowledge audit and mappingI identify where your critical information lives, what's missing, and what's outdated.
  • Document structuring and ingestionYour docs, SOPs, policies, product info, and training materials organized into a searchable knowledge base
  • AI-powered search and retrievalYour team asks questions in natural language, gets answers with source references.
  • Role-based accessControl who sees what. Operations manuals for ops, product specs for sales.
  • Source attributionEvery answer shows where it came from so your team can verify and go deeper
  • Onboarding accelerationNew hires can self-serve answers from day one instead of interrupting senior staff
  • Documentation and trainingFull handoff materials so your team can manage and update the system
  • 30-day optimization windowI monitor usage patterns, identify gaps, and refine retrieval based on what your team actually searches for

What's NOT Included

  • Writing or creating new documentation
  • Integration with proprietary internal tools or legacy systems
  • Ongoing content updates beyond the 30-day window

Custom AI Tools & Automation

Purpose-built AI applications that automate your most time-consuming workflows.

The Problem

Your team spends hours every week on repetitive, structured work — data entry, report generation, manual follow-ups, document processing, or copy-paste tasks between systems.

What I Build

Custom AI-powered tools designed for YOUR specific process. Not a generic automation platform you need to configure — a purpose-built application that handles the exact workflow that's eating your team's time.

Examples: AI writing systems, Resume analysis tools, Web scraping systems.

Best For:

Teams spending 10+ hours/week on repetitive manual tasks
Businesses with custom workflows that off-the-shelf tools don't support
Companies ready to automate a specific, well-understood process
Operations leaders who know exactly what's eating their team's time

Timeline

4–8 weeks, depending on complexity and number of integrations.

Investment

Engagements start at $5,000 for focused single-workflow automation. Multi-system integrations or complex applications are typically $8,000–$15,000+.

All projects are scoped during the free discovery call.

What's Included

  • Workflow analysisI map your current process end-to-end, identify the bottlenecks, and design the automation that delivers the highest time savings
  • Custom application developmentBuilt with production-grade engineering: proper validation, error handling, logging, and security
  • Testing with real dataI test with your actual workflows, not synthetic examples
  • User interface (when needed)Clean, simple interfaces your team can use without training
  • Integration with existing toolsConnected to the systems you already use (Google Workspace, WhatsApp, Slack, email, databases)
  • Documentation and handoffFull technical and operational documentation
  • 30-day optimization windowPost-launch tuning based on real-world usage

What's NOT Included

  • Ongoing feature development beyond the initial scope
  • Replacement of core business systems (ERP, CRM migrations, etc.)
  • AI solutions for problems that don't need AI

AI Clarity Sprint

Not sure where to start? Get a clear, buildable plan before you commit to anything.

The Problem

You know AI could probably help your business, but you're not sure where to focus, what's realistic, or how much it should cost. You've seen impressive demos that turned into expensive disappointments.

What I Build

In 5–10 business days, I'll map your business operations, identify the highest-impact AI opportunity, and deliver a clear action plan you can execute — with me or on your own.

Best For:

Founders and ops leaders who know AI could help but aren't sure where
Businesses that have been burned by AI vendors and want an honest assessment
Companies with multiple potential use cases who need help prioritizing
Anyone who wants a plan before writing a check

Timeline

5–10 business days from kickoff to delivered plan.

Investment

$1,500 flat fee. If you move forward with a build engagement, I credit the full Sprint fee toward your project.

This is the most popular starting point for businesses that want clarity before commitment.

What's Included

  • Discovery session (60–90 minutes)Deep dive into your business operations, pain points, existing tools, and goals
  • Opportunity assessmentI evaluate where AI can deliver measurable results vs. where it's not worth the investment
  • Recommended solution architectureWhat to build, how it works, what tools it uses, and how it integrates with your current systems
  • Success metrics definitionClear KPIs so you'll know if the solution is working
  • Implementation roadmapTimeline, milestones, deliverables, and realistic investment range
  • Honest go/no-go recommendationIf AI isn't the right move for your situation, I'll tell you what would actually help instead

What's NOT Included

  • Building or implementing anything (that's a separate engagement)
  • Ongoing consulting beyond the Sprint deliverable

How I Work

Every project follows the same disciplined process — whether it's a 5-day Sprint or an 8-week custom build.

Step 1: Discovery Call (Free)

A 30-minute conversation to understand your business, identify the opportunity with the highest impact, and determine whether we're a good fit. No commitment. If AI isn't the right answer, I'll tell you.

Step 2: Scope & Agreement

I define exactly what I'll build, what you'll receive, the timeline, and the investment. You review and approve before any work begins. No vague proposals — you'll know precisely what you're getting.

Step 3: Build With Weekly Checkpoints

I design and build your solution with progress updates every week. You see what's happening and provide feedback in real time — not just at the end. Built with production-grade discipline: validation, testing, security, and documentation from day one.

Step 4: Launch, Measure, Hand Off

We deploy to real users, monitor performance against the KPIs we defined, and I optimize during the 30-day post-launch window. Everything is documented and handed over so your team can operate independently.

Optional: Ongoing Retainer

After the 30-day window, many clients choose a monthly retainer for continuous optimization — knowledge updates, performance tuning, and workflow enhancements as their business evolves. Retainers start at $1,000/month.

Is This a Good Fit?

I work best with:

  • Founders and ops leaders at growing SMBs (typically 5–200 employees) who are personally invested in solving operational problems
  • Businesses handling significant volume — 500+ support inquiries/month, or teams spending 10+ hours/week on repetitive manual work
  • Companies with existing business knowledge — you have docs, SOPs, FAQs, or policies that can be structured and leveraged
  • Teams serving bilingual customers (English/Spanish) across US and Mexico/LATAM markets
  • Decision-makers who can commit to a 30-minute discovery call and a 2–8 week implementation timeline
  • People who value transparency — I show my work, document everything, and give you honest assessments, including when AI isn't the answer

I'm probably not the right fit if:

  • You need a full development team or an agency with 20 people — I'm one person. I deliver focused, high-quality work, but I don't scale like an agency
  • You're looking for the cheapest possible option — I compete on quality and outcomes, not price
  • You want a science project — I build production systems tied to business results, not experimental AI that might work someday
  • Your project requires deep integration with proprietary enterprise systems (SAP, Oracle, etc.) — I can advise, but implementation at that scale needs a larger team
  • You need it live tomorrow — my fastest delivery is 2 weeks. If you need something by Friday, I'm not your person

Investment Overview

I believe in transparent pricing. Here's what engagements typically look like:

AI Clarity Sprint

Starting At $1,500
Timeline 5–10 days
Typical Range $1,500 (flat)

AI Support Assistant

Starting At $3,500
Timeline 2–4 weeks
Typical Range $3,500–$8,500

Document & Knowledge System

Starting At $5,000
Timeline 3–6 weeks
Typical Range $5,000–$12,500

Custom AI Tool

Starting At $5,000
Timeline 4–8 weeks
Typical Range $5,000–$15,000+

Ongoing Retainer

Starting At $1,000/mo
Timeline Monthly
Typical Range $1,000–$2,500/mo

Every project is scoped during the free discovery call. The ranges above reflect typical engagements — your project may be simpler or more complex. I'll give you an exact quote before you commit to anything.

Clarity Sprint credit: If you start with a Clarity Sprint and move forward with a build engagement, the full $1,500 is credited toward your project.

Services FAQ

How do I know which service I need?
That's what the discovery call is for. In 30 minutes, I'll assess your situation and recommend the right starting point. If you're genuinely unsure, the Clarity Sprint ($1,500, credited toward a build) gives you a complete evaluation and action plan before you commit to anything larger.
Can I start small and expand later?
Absolutely. Most clients start with one focused project — usually a support assistant or a Clarity Sprint — and expand once they see results. I design everything to be modular and extensible.
Do you offer payment plans?
For engagements over $5,000, I can structure payments across milestones (typically 50% at kickoff, 50% at launch). We'll discuss what works during scoping.
What happens after the 30-day optimization window?
The system is yours — fully documented and operational. You can run it independently, or we can set up a monthly retainer for ongoing optimization, content updates, and performance monitoring. No lock-in.
I've worked with AI vendors before and it didn't go well. How is this different?
I hear this a lot. Most failed AI projects fail for one of three reasons: no clear success metrics, no validation/guardrails, or no iteration based on real usage. I address all three by design — metrics defined upfront, validation built into every system, and a 30-day optimization window where I tune based on actual data. Also: you work directly with me, not an account manager who disappears after the sale.
Do you sign NDAs?
Yes. I'm happy to sign a mutual NDA before our first conversation. Your business information stays confidential.
What if I need something that doesn't fit these categories?
Start with the discovery call. If your project is within my capabilities, I'll scope it. If it's not, I'll be honest and, where possible, point you toward someone who can help.
Do you work with companies outside Mexico and the US?
My primary markets are Mexico/LATAM and the US, but I've worked with clients in other regions. If your project fits my expertise, geography isn't a barrier. Let's talk.

Ready to Talk About What AI Can Do for Your Business?

Book a free 30-minute discovery call. I'll assess your situation, identify the highest-impact opportunity, and give you an honest recommendation — even if that recommendation is "not yet."

No jargon. No pressure. Just a straight conversation about your business.

I respond within 24 hours · Flexible hours for US & Mexico